FAQ

FAQ

Frequently Asked Questions

How do I contact customer support?

For any questions or assistance, our dedicated customer support team is available. You can reach out through our contact page. We're here to help you every step of the way.

How do I get started?

Getting started is easy. Create an account on our platform, explore top traders, choose a membership plan, select the trades you want to copy, and activate the automated trading feature. Our user-friendly interface guides you every step of the way.

Is copy trading legal?

Yes, copy trading is legal in most jurisdictions. However, it is important to check the regulations in your own country before starting to copy trade.

How do I choose a trader to copy?

When choosing a trader to copy, there are a few things you should consider: Their trading performance: Look at their past trading history and see how they have performed over different time periods. Their trading style: Make sure their trading style is compatible with your own risk appetite. Their fees: Some traders charge higher fees than others. Their reputation: Read reviews from other traders to see what they have to say about the trader you are considering.

How does copy trading work?

When you copy a trader, you will automatically open and close trades in your own account, in the same proportions as the trader you are copying. You will also be charged a commission for each trade that is copied.

What is copy trading?

Copy trading is a way to automatically copy the trades of another trader. This allows you to benefit from the experience and expertise of other traders, without having to do the research and analysis yourself.

Can I have more than one trading account?

We recommend clients focus on one trading account, and we reserve the right to close subsequent accounts. However, each case will be assessed on an individual basis. If an additional trading account is permitted, it must be operated independently and it is not possible to transfer funds between the two accounts.

Are my funds at risk in case of Insolvency/Bankruptcy?

All client's funds are held in segregated client wallets to ensure maximum protection of the funds

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